Knowledgebase: Account
My account expired. I have just paid, when will my service be active again?
Posted by Darren Radsmith on 09 April 2008 12:28 PM

By default, DNS Made Easy provides a 5 day grace period before service is impacted due to non-payment. As soon as payment is made, services are immediately put back to "Active" state and resolving to the correct IP's. So all new query requests for your domains will resolve immediately. Please keep in might queries from clients that accessed the domains while they were offline will be cached in the clients resolving name server based on the length of the TTL of those records. This will expire once the cache clears.

If you have any questions about your account or billing processes, please submit a support ticket.

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