Knowledgebase: Mail Server Forwarding
I set up mail server forwarding but am not receiving messages
Posted by on 07 February 2013 08:25 PM

Please note, it does take about an hour after initially adding the configuration into the web control panel for it to be fully functional.

Please verify that the destination port on your mail server is accessible from outside your network. This can be confirmed with a telnet test. You would also want to verify that the correct MX records have been added to your domains DNS configuration:

yourdomain.com IN MX 10 msf1.dnsmadeeasy.com

yourdomain.com IN MX 20 mx1.dnsmadeeasy.com

yourdomain.com IN MX 30 mx2.dnsmadeeasy.com

yourdomain.com IN MX 40 mx3.dnsmadeeasy.com

 

If you are still encountering an issue, please contact our support team by submitting a support ticket.

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