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Knowledgebase : Account

DNS Made Easy supports two-factor authentication [http://help.dnsmadeeasy.com/managed-dns/administrative/enable-two-factor-authentication/] through use of a moblie device application which generates a time based code. This feature protects your account by...
The service prices listed on our website [http://www.dnsmadeeasy.com/pricing/] do not include VAT as DNS Made Easy is US based company. If your business is located in an EU country, it is your responsibility to assess and submit VAT to the appropriate aut...
DNS Made Easy offers a free 30-day trial just by creating a new account in our system. No payment is required to trial the services. * Visit the DNS Made Easy website [http://www.dnsmadeeasy.com] * Click on the "LOGIN" button at the top of the page...
Changes to the products on an account can be made at any point during a subscription up until the account expires. You can modify the current services on your account by selecting the "Account - Remove Services" menu from within the web control panel. P...
Changes to the products on an account can be made at any point during a subscription up until the account expires. You can modify the current services on your account by selecting the "Account - Remove Services" menu from within the web control panel. P...
Typically you will see a red indicator on the left side of the screen which points to the problem service. This means either you are attempting to process a transaction which does not cover the current service usage in your account or you are attempting t...
Please visit the control panel login page [https://cp.dnsmadeeasy.com/], there is a link where you can request a new password (I forgot my password...). You will be prompted to enter the email address on file for your account at which time you will be s...
Since new services purchased on an existing are pro-rated based on the amount of time remaining in your subscription [https://support.dnsmadeeasy.com/index.php?/default_import/Knowledgebase/Article/View/1/28/the-service-price-is-not-the-same-as-the-websit...
By default, DNS Made Easy provides a 5 day grace period before service is impacted due to non-payment. As soon as payment is made, services are _immediately_ put back to "Active" state and resolving to the correct IP's. So all new query requests for your ...
For your convenience DNS Made Easy accepts payments from VISA, Mastercard, American Express, Discover, PayPal, and check. We can accommodate a purchase order / check payment process, however any purchase order / check payment made under $275.00 is subje...
The current expiration date of a DNS Made Easy account as well as information about subscribed services or renewal is is available at any time through the "Account - Renew" menu of the web control panel once logged in. What forms of payment do you accep...